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Participant
October 19, 2018
Answered

won't print but other apps print fine

  • October 19, 2018
  • 1 reply
  • 1715 views

version 19.008.20074.43139; Windows 10

Reader DC goes through the print dialog screen, but doesn't sent anything to the printer queue.  All other apps on the PC print fine.

This topic has been closed for replies.
Correct answer AnandSri

Hello Edwardj,

We're sorry for the trouble you had with Adobe Reader, please reboot the machine once and repair the installation files of Adobe Reader from help>repair installation files, reboot the machine again.

Try the suggestion from the following Adobe article and see if that helps Troubleshoot PDF printing in Acrobat and Reader

What is the make and model of the printer you have, make sure that you have the latest version of the printer driver/firmware installed.

Are you not able to print a specific PDF or all the PDF files? Try printing the PDF as an image and check. To print PDF as an image, take help from the article Print PDF as image | Adobe Acrobat, Reader

Let us know how it goes and share your observation.

Thanks,

Anand Sri.

1 reply

AnandSri
Community Manager
AnandSriCommunity ManagerCorrect answer
Community Manager
October 22, 2018

Hello Edwardj,

We're sorry for the trouble you had with Adobe Reader, please reboot the machine once and repair the installation files of Adobe Reader from help>repair installation files, reboot the machine again.

Try the suggestion from the following Adobe article and see if that helps Troubleshoot PDF printing in Acrobat and Reader

What is the make and model of the printer you have, make sure that you have the latest version of the printer driver/firmware installed.

Are you not able to print a specific PDF or all the PDF files? Try printing the PDF as an image and check. To print PDF as an image, take help from the article Print PDF as image | Adobe Acrobat, Reader

Let us know how it goes and share your observation.

Thanks,

Anand Sri.