Word to PDF is missing images

Question

I am on Windows 10, using Word 2016.  When I save as a PDF, images that I copy and pasted from One Note, look fine on the screen and print to the printer, but when I save as a PDF, the images are extremely compressed and not legible.  This just started after the first of the year.  If I print to a PDF, it is fine.  I also downloaded DC to see if that would help and it did not.  I also posted on a Microsoft communtiy without any solution.  Attached is the Word doc, the Print to PDF and the Save as PDF (1)

Amal. · Answer

Hi there

Hope you are doing well and sorry for the trouble. As described, saving Word to PDF is missing images.

Would you mind sharing the workflow/steps you are doing to create PDF from Ms Word document? Are you saving as PDF (Microsoft Process) or saving as Adobe PDF (Adobe Process)?

Please try to create the PDF from Acrobat Ribbon present in MS Word toolbar at the top and see if that helps.

For more information about creating PDF form MS Office please check out the help page https://helpx.adobe.com/acrobat/how-to/create-pdf-files-word-excel-website.html

Also, make sure you have the latest version of the Adobe Acrobat DC installed. Go to Help > Check for Updates and reboot the computer once and check.

Let us know if you experience any trouble and need more help.

Regards

Amal

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded