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NYSDOH_BSFP
Participant
December 18, 2018
Answered

XFA Form won't save in Acrobat Reader Version 2019.010.20064

  • December 18, 2018
  • 1 reply
  • 1421 views

I have created a form using Livecycle designer (ES4 ). I have made it reader enabled, so that Acrobat Reader users can save the form. This form just recently stopped saving data. We are unable to save data when using Acrobat Reader Version (2019.010.20064). My computer hadn't received the newest update, and I am able to save data using Acrobat Reader version 2019.008.20081.

Is anyone else experiencing issues with XFA forms in Adobe Acrobat Reader?

Thanks,

Josh

    This topic has been closed for replies.
    Correct answer AnandSri

    Hey Josh,

    The current available official patch includes the fix. For detailed information, you may refer to 19.010.20069 Out of cycle update, January 03, 2019 — Release Notes for Acrobat DC Products

    Please install the latest patch and let us know if you experience any issue.

    Thanks for your time and patience.

    Regards,

    Anand Sri.

    1 reply

    AnandSri
    Community Manager
    AnandSriCommunity Manager
    Community Manager
    December 18, 2018

    Hi Josh,

    We're sorry for the trouble you had, this issue is already reported to the Engineering team and they are working on a fix on high priority. We've identified a fix and an official patch will be released shortly.

    Will share an update as soon as the patch is available officially.

    Thanks for your time and patience on this.

    Regards,

    Anand Sri.

    N
    NYSDOH_BSFPAuthor
    Participant
    January 4, 2019

    Anand,

    I saw there was a patch released yesterday, January 3rd, ((19.010.20069)). Does this patch resolve our issue or is it just fixing a separate security issue?

    Thanks,

    Josh

    AnandSri
    Community Manager
    AnandSriCommunity ManagerCorrect answer
    Community Manager
    January 4, 2019

    Hey Josh,

    The current available official patch includes the fix. For detailed information, you may refer to 19.010.20069 Out of cycle update, January 03, 2019 — Release Notes for Acrobat DC Products

    Please install the latest patch and let us know if you experience any issue.

    Thanks for your time and patience.

    Regards,

    Anand Sri.

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