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Michal_Hraba
Participant
August 10, 2017
Answered

XFA forms problem after update of Acrobat Reader from 8.8.2017

  • August 10, 2017
  • 13 replies
  • 3680 views

We have problem with our xfa forms after update of Adobe Reader from 8.8.2017. Problem is with Reader 11.0.21 and Reader DC 17.012.20093 too. Reader crashes very often now. It seems that there is some problem with evaluation of SOM expressions.Which means that JavaScripts often doesn’t work well.

Can we expect solving of this bug soon?

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Correct answer AshuMittal9644438

Hi all,

Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

More information about this release is here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-august-11-2017.html

Please try it out and let us know your feedback.

Thanks!

-ashu

13 replies

AshuMittal9644438
Adobe Employee
AshuMittal9644438Correct answer
Adobe Employee
August 11, 2017

Hi all,

Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

More information about this release is here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-august-11-2017.html

Please try it out and let us know your feedback.

Thanks!

-ashu

Michal_HrabaAuthor
Participant
August 11, 2017

Hi Ashu,

This update solve our problem with xfa forms in Reader DC.
Problem solved in versions Reader DC Continuous17.012.20095, Reader 2017
17.011.30065, Reader DC Classic 15.006.30354.

In this moment no update for Acrobat and Reader 11.0.21. So problem
with version 11.0.21 persist.

Thank you.

Michal

Bilal Ansari
Bilal Ansari
Participating Frequently
August 11, 2017

Hi Michal Hraba,

We are aware of the issue and are working on the fix. Will keep you posted.

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