Zoom Meeting Interrupted by Adobe Update

Forum|Forum|4 years ago
November 16, 2021
1 reply
874 views

I was in the middle teaching a class on Zoom last night and all of a sudden a notice saying that I should update Adobe took over my screen. I couldn't click out of it but had to shut down and restart my computer (Apple Macbook). I can't understand how this could happen. It was very disruptive and infuriating. Does anyone know how to prevent this in the future? Thanks for any help.

This topic has been closed for replies.

LinSims

Community Expert

Let me move thisd to the Creative Cloud Services forum, where you're more likely to get an answer to this question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

I haven't run into this issue myself, but it does seem odd that you can't delay or deny the update request. I've never seen it take over an entire screen. Was it coming through the Creative Cloud desktop app?

S

spamalot76786763Author

Participant

I have no idea where it came from. I use Adobe Reader and it may have been open, though I don't think so. I do not understand why I cannot turn something off in Preferences so this does not happen, but I'm actually not surprised. I don't subscribe to Adobe apps because I find the idea of having to pay monthly fees insidious. I used to own Adobe InDesign but stopped when I could no longer just update it. I found a much less expensive program which I could just purchase and it's just as good. When you open ANY Adobe page, the first thing you see is something asking you to buy a subscription or pay for something. I will never use Adobe for anything except to make a PDF. If I have to pay to do that, which I assume will eventually happen, I will stop using PDFs. Adobe is a very greedy company, though, of course, it is not alone in that regard.

LinSims

Community Expert

PDF is an open format, and there are now other companies out there that make programs that act as a PDF printer. I don't know if those other programs provide form creation capabilities or scripting, but if all you're doing is creating a PDF they should be just fine.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded