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kglad
Community Expert
Community Expert
March 4, 2016
sethannehAuthor
Participant
March 5, 2016

This did not work.  The error 1328 keeps happening.   Also that particular page does not warn people to deactivate their Adobe license so they can reinstall the new software.  

Meenakshi_Negi
Legend
March 6, 2016

Hi sethanneh,

Use cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and restart your system.

Then install Acrobat XI Pro from this link : Download Adobe Acrobat products | Standard, Pro | DC, XI, X

Regards,

Meenakshi