Skip to main content
This topic has been closed for replies.
Correct answer alpanak52693418

HI Amyn95201000,

Please let us know that which computer you are trying to install the software windows or Mac?

1- Please remove all the old Acrobat software using the cleaner tool.

Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

2- Please install the software using this link.

Download Pro or Standard versions of Acrobat DC, XI, or X.

Let us know if that helps.

1 reply

alpanak52693418
alpanak52693418Correct answer
Participating Frequently
June 17, 2016

HI Amyn95201000,

Please let us know that which computer you are trying to install the software windows or Mac?

1- Please remove all the old Acrobat software using the cleaner tool.

Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

2- Please install the software using this link.

Download Pro or Standard versions of Acrobat DC, XI, or X.

Let us know if that helps.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices