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CHRSTNHPK
Inspiring
Aug 25, 2022 1:57 PM UTC
Answered

IAC interface draws PDF in top-left corner of the screen

Version of the app:

Acrobat DC Pro v22.002.20191

 

Platform and OS version:

Windows 10/11 (no other tested)

 

Issue: 

Our application uses the IAC interface to draw PDF into one of our application windows using PDPage.DrawEx. IAC interface draws PDF in top-left corner of the screen.

 

Steps to reproduce:

  • use version 22.002.20191
  • run the SDK sample 'StaticViewVB' or 'StaticViewVC'

 

Expected result:

The PDF page is drawn within the specified window

 

Actual result:

The PDF page is drawn in the top-left corner of the screen

    This topic is closed to new replies. Start a new post to keep the conversation going.
    CHRSTNHPKCorrect answer
    Inspiring
    Nov 22, 2022 7:54 AM UTC

    The issue is caused by the 'Protected Mode', see: https://www.adobe.com/devnet-docs/acrobatetk/tools/AppSec/sandboxprotections.html#protected-mode

    Once turned off, the PDF files are properly displayed in the specified window.

     

    Please close this ticket.

    View reply

    7 replies

    CHRSTNHPKAuthorCorrect answer
    Inspiring
    Nov 22, 2022 7:54 AM UTC

    The issue is caused by the 'Protected Mode', see: https://www.adobe.com/devnet-docs/acrobatetk/tools/AppSec/sandboxprotections.html#protected-mode

    Once turned off, the PDF files are properly displayed in the specified window.

     

    Please close this ticket.

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    CHRSTNHPKAuthor
    Inspiring
    Oct 24, 2022 9:05 AM UTC

    Issue is still reproducible with version 22.003.20263

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    Test Screen Name
    Legend
    Oct 24, 2022 1:08 PM UTC

    You should probably report it. Adobe do t read the forums. If you find out how to report it, let us know...

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    CHRSTNHPKAuthor
    Inspiring
    Oct 24, 2022 2:19 PM UTC

    Thanks for the hint. I now submitted a ticket here: Bug: IAC interface draws PDF in top-left corner of the screen – Share your feedback on Acrobat DC (uservoice.com)

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    CHRSTNHPKAuthor
    Inspiring
    Oct 11, 2022 7:39 PM UTC

    Issue is still reproducible with version 22.003.20258

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    CHRSTNHPKAuthor
    Inspiring
    Sep 12, 2022 1:11 PM UTC

    Issue is still reproducible with version 22.002.20212

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    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    Aug 25, 2022 3:41 PM UTC

    Moving thread to the Acrobat forum from Using the Community

     

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