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April 29, 2016
Question

Microsoft Visual C++ Error Runtime Library - Help?

  • April 29, 2016
  • 2 replies
  • 653 views

I started to get this error message and can no longer use Acrobat 8 Professional. I will open a file and after about 5 seconds, this error message will pop up:

I will click OK and it will shut down. I tried to just click the "X" and it does the same.

What is causing this and what do I need to do to fix it? Photoshop works fine.  I have tried un-installing it and then re-installing it, but nothing has changed?

Please help.

Thanks,

Sean

This topic has been closed for replies.

2 replies

Meenakshi Negi
Legend
April 30, 2016

Hi Sean McDonough,

Please refer this KB doc for help: Troubleshoot C++ runtime errors | Adobe products | Windows

Check if this helps.

Regards,

Meenakshi

kglad
Community Expert
Community Expert
April 29, 2016