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Participant
August 2, 2021
Question

Adobe Document Generation API is not working for .docx created from openOffice or googleDocx

  • August 2, 2021
  • 2 replies
  • 535 views

The adobe document generation is working only form documents created by WinWord apps (locally apps or 365), documents created from openOffice or download from googleDocx as .docx is not working (blank page is received).

 

any idea ?

 

tks and regards,

Marcelo

This topic has been closed for replies.

2 replies

Participant
August 3, 2021

Hi Marcelo, 

How do you read the response in octet stream?

Are you using the public API?

Participating Frequently
August 3, 2021

Hi Marcelo, 

 

We tried the workflow on a googledocs document and we could not reproduce the issue. Please refer the attached document wherein the docx file is the input file that we used for the solution and the pdf file is the processed file.

 

Can you please share any sample document where you are encountering this issue?

 

Thanks,

Ankit

Participating Frequently
August 3, 2021

Docx file with tags is attached here.