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Pratap829
Participant
February 13, 2024
Answered

Adobe embed API not showing print option on a mobile device

  • February 13, 2024
  • 2 replies
  • 638 views

Hi,
I have configured Adobe embed API to restrict the dowmload and only to allow print. In desktop/laptop its working fine but when i open the same link in mobile and click on 3 vertical dots then only legal notice drop down is coming and print option has just disappeared though its showing perfectly on the Desktop /Laptop.


Link: https://bdenterprise.in/test-pdf/test-5.html


Please note that i am not a coder.

This topic has been closed for replies.
Correct answer Raymond Camden

Unfortunately this is not supported. We document this here: https://developer.adobe.com/document-services/docs/overview/pdf-embed-api/gettingstarted/#mobile-support

2 replies

Raymond Camden
Community Manager
Raymond CamdenCommunity ManagerCorrect answer
Community Manager
February 13, 2024
kglad
Community Expert
Community Expert
February 13, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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