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Pratap829
Pratap829
Participant
Feb 13, 2024 11:21 AM UTC
Answered

Adobe embed API not showing print option on a mobile device

Hi,
I have configured Adobe embed API to restrict the dowmload and only to allow print. In desktop/laptop its working fine but when i open the same link in mobile and click on 3 vertical dots then only legal notice drop down is coming and print option has just disappeared though its showing perfectly on the Desktop /Laptop.


Link: https://bdenterprise.in/test-pdf/test-5.html


Please note that i am not a coder.

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    Raymond Camden
    Raymond CamdenCorrect answer
    Community Manager
    Feb 13, 2024 2:49 PM UTC

    Unfortunately this is not supported. We document this here: https://developer.adobe.com/document-services/docs/overview/pdf-embed-api/gettingstarted/#mobile-support

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    2 replies

    Raymond Camden
    Community Manager
    Raymond CamdenCommunity ManagerCorrect answer
    Community Manager
    Feb 13, 2024 2:49 PM UTC

    Unfortunately this is not supported. We document this here: https://developer.adobe.com/document-services/docs/overview/pdf-embed-api/gettingstarted/#mobile-support

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Feb 13, 2024 2:28 PM UTC

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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