Adobe PDF API Service

Forum|Forum|1 year ago
August 8, 2024
2 replies
574 views

I have implemented a .NET console application to convert TIFF files to PDF, and it works fine for small files. However, when I try to process a 20MB TIFF file with 86 pages, I encounter an internal server error.

An internal server error has occurred .; requestid=87a54d86-4231-be46

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Raymond Camden

Community Manager

That should be within our limits. Could you share the file on this thread? If it is private, you could email it to me at jedimaster@adobe.com.

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praveen390581230k97Author

Participant

I understand the request, but due to confidentiality concerns, I'm unable to share the file through this thread or via email. Additionally, I attempted to open the TIFF file manually in Adobe but encountered an error. However, I was able to view all 86 pages using Windows Photo Viewer. Is there any way I can troubleshoot and make the file open correctly in Adobe?

Raymond Camden

Community Manager

Keep in mind that some apps will 'correct' damaged files so they could be opened, Acrobat included. It's possible the TIFF is broken. Unfortunately I can't really help unless I can reproduce it.

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praveen390581230k97Author

Participant

This is the code iam using

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