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Julie235341846nhv
Participant
Mar 10, 2022 10:32 PM UTC
Question

Adobe PDF Services Private key file could not be parsed

I am trying to make use of the Adobe PDF Services in Power Automate, specifically the action for extract PDF structure in a JSON file.  I registered with Adobe and went thru the Get Credentials process.  I have entered all the credentials but i get an error that says 'private key file could not be parsed'.  I have tried regenerating credentials and I keep getting the same error.

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    15 replies

    Chris29972845fp6v
    Participant
    Jul 11, 2023 6:31 PM UTC

    I zm having the same issue, has anyone figured out how to fix this?

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    Chris29972845fp6v
    Participant
    Jul 12, 2023 11:38 PM UTC

    Where do I get the Private Key? I assumed that the Access Token was the Private Key, but I don't get anything with begining and ending tag. All I get is the really long token and the Copy button...and when I paste that I get the following error: Test connection failed. Details: Private key file could not be parsed.

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      elinel8623432331052557
      Participant
      Jul 13, 2023 10:11 AM UTC

      Hello, same issue here. Even with regenerated credentials, the error stays the same. Any advice someone? Thanks in advance!

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      Danish2983224969gc
      Participant
      May 11, 2023 4:50 AM UTC

      I have to loss my b love network private key please helpe me 

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      Raymond Camden
      Community Manager
      Raymond CamdenCommunity Manager
      Community Manager
      May 12, 2023 2:46 PM UTC

      Generate a new private key in the developer console.

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      Alejandro23874983uchr
      Participant
      Apr 3, 2022 11:12 AM UTC

      Hi Julie235341846nhv, I have the same issue, did you get an answer

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        Julie235341846nhvAuthor
        Participant
        Apr 8, 2022 2:21 AM UTC
        No I did not get an answer. I just moved on to something else.

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        *Julie Sebby*
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          Ben Vanderberg
          Community Manager
          Ben VanderbergCommunity Manager
          Community Manager
          Apr 8, 2022 3:13 AM UTC

          For your private key, make sure you copy and paste the entire contents of the private.key file (including the start and end tags). 

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