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A
Application28108962k7nb
Participant
January 31, 2023
Question

API Key not working for subdomain

  • January 31, 2023
  • 2 replies
  • 532 views

So I've got an API Key for our application domain [ex: domain.edu], and it says in the account that “Your Client ID (API Key) is restricted to this domain, plus any subdomain.” We also have a staging environment [staging.domain.edu], but when trying to use the API key in staging I get the error "This application domain (https://www.staging.domain.edu) is not authorized to use the provided PDF Embed API Client ID." Can anyone help me understand why it isn't actually working in staging?

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2 replies

T
Test Screen Name
Legend
January 31, 2023

Looks, though, as if you have a sub-sub-domain (staging.domain.edu is a sub-domain but www.staging.domain.edu is a sub-sub-domain). I don't know if that is the issue, but it seems a possibility.

    A
    Application28108962k7nbAuthor
    Participant
    January 31, 2023

    At the bottom of this (https://community.adobe.com/t5/acrobat-services-api-discussions/using-pdf-embed-api-on-multiple-domains/td-p/13381359) conversation, an employee says "Also, if your dev/staging/production are all something.foo.com (dev.foo.com, staging.foo.com, www.foo.com), you can just make a key for foo.com." But this is exactly what isn't working for me, unless I'm missing something.

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