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Geoff2591231094ab
Known Participant
September 27, 2022
Answered

Are developer accounts throttled?

  • September 27, 2022
  • 1 reply
  • 3337 views

Hi,

Can you advise if developer accounts are throttled to allow only 2 PDF documents to be processed when using the export facility? I am finding that if I have 10 pdf files that I wish to export to an office format, only 2 will be undertaken and the third one will hang and timeout.

 

If this is the case and only with a full account would I be able to process all 10 documents as a batch, that is fine, I am just unable to see any documentation that explains this.

 

thanks

G.

 

    This topic has been closed for replies.
    Correct answer Raymond Camden

    Hi Raymond, the above one was me. I am having trouble though with mediaType. Can't find what would be valid here. I have seen application/pdf suggested but that has resulted in a 415 error for me. Is there a reference what is valid anywhere you can point me to?

    thanks G.


    That should work. Check out my sample here, does it help?

     

    https://github.com/cfjedimaster/document-services-demos/blob/main/rest/test1.js

     

    1 reply

    Raymond Camden
    Community Manager
    Raymond CamdenCommunity Manager
    Community Manager
    September 27, 2022

    They are not, and according to our Usage Limits docs (https://developer.adobe.com/document-services/docs/overview/pdf-services-api/dcserviceslicensing/#usage-limits), you can do 25 calls per minute. All I can suggest is looking at your code and ensuring nothing there is blocking requests. 

    G
    Geoff2591231094abAuthor
    Known Participant
    September 27, 2022

    Hi Raymond,

    thanks for this. It is interesting that whatever is going on, happens both with my code and also the SDK. The only reason I embarked on writing something without the SDK was because of this problem. Hence, I wondered if the endpoint was throttled.

    thanks

    G.

     

    Raymond Camden
    Community Manager
    Raymond CamdenCommunity Manager
    Community Manager
    September 27, 2022

    Not quite sure what you mean "with my code and also the SDK" - you mean your code *using* the SDK, right? When you say w/o the SDK, how were you performing your actions - the REST API?

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