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Geoff2591231094ab
Known Participant
Sep 27, 2022 2:27 PM UTC
Answered

Are developer accounts throttled?

Hi,

Can you advise if developer accounts are throttled to allow only 2 PDF documents to be processed when using the export facility? I am finding that if I have 10 pdf files that I wish to export to an office format, only 2 will be undertaken and the third one will hang and timeout.

 

If this is the case and only with a full account would I be able to process all 10 documents as a batch, that is fine, I am just unable to see any documentation that explains this.

 

thanks

G.

 

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    Raymond Camden
    Raymond CamdenCorrect answer
    Community Manager
    Oct 2, 2022 5:53 PM UTC

    Hi Raymond, the above one was me. I am having trouble though with mediaType. Can't find what would be valid here. I have seen application/pdf suggested but that has resulted in a 415 error for me. Is there a reference what is valid anywhere you can point me to?

    thanks G.


    That should work. Check out my sample here, does it help?

     

    https://github.com/cfjedimaster/document-services-demos/blob/main/rest/test1.js

     

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    16 replies

    Raymond Camden
    Community Manager
    Raymond CamdenCommunity Manager
    Community Manager
    Sep 27, 2022 2:48 PM UTC

    They are not, and according to our Usage Limits docs (https://developer.adobe.com/document-services/docs/overview/pdf-services-api/dcserviceslicensing/#usage-limits), you can do 25 calls per minute. All I can suggest is looking at your code and ensuring nothing there is blocking requests. 

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    Geoff2591231094abAuthor
    Known Participant
    Sep 27, 2022 2:54 PM UTC

    Hi Raymond,

    thanks for this. It is interesting that whatever is going on, happens both with my code and also the SDK. The only reason I embarked on writing something without the SDK was because of this problem. Hence, I wondered if the endpoint was throttled.

    thanks

    G.

     

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    Raymond Camden
    Community Manager
    Raymond CamdenCommunity Manager
    Community Manager
    Sep 27, 2022 3:00 PM UTC

    Not quite sure what you mean "with my code and also the SDK" - you mean your code *using* the SDK, right? When you say w/o the SDK, how were you performing your actions - the REST API?

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