Block print and download in sharepoint when i use adobe document cloud

Forum|Forum|4 years ago
July 29, 2021
1 reply
1119 views

Hi,

Hope you are all doing well!

I have setup Conditional access policy which blocks download and print feature for end user in SharePoint online. But, after deploy Adobe document cloud solution, it let's user to print document when user open the file using Adobe document cloud. It looks like Conditional access policy or SharePoint limited access is not applied on Adobe Document cloud tool. Can you please help me to fix this issue?

This topic has been closed for replies.

R

Rahul5E6F

Adobe Employee

Hi @veeramanikandan0D44 ,

Yes, that's expected. The conditional access policy is not applicable to Adobe document cloud solution at this point of time.
Therefore, the print & download option can't be restricted in Adobe Document cloud.

Thanks for your feedback. We have added this request to our product backlog and will consider for future releases.

V

veeramanikandan0D44Author

Participant

Hi Rahul,

the major issue which we are facing now is , the end user is not able to open the document at all. end user are getting error when they try to open the docuemtn (I have attached the screenshot of the error in my previous reply). I see this as a major issue to integrate with SPO. Please let me know how to solve this issue

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