Client ID work/don't work depending on Adobe ID ?

Question

According to my tests it works when the "API Key/Client ID" is generated with certain "Adobe ID" accounts and not with others.

With this "Adobe ID" adobe@damezumari.net it work :

https://www.damezumari.net/WORK/Demo_PDF/adobe@damezumari.net.htm

With this "Adobe ID" jptavan@cci-paris-idf it don't work (File preview not available) :

https://www.damezumari.net/WORK/Demo_PDF/jptavan@cci-paris-idf.fr.htm

brajeshk12751679 · Answer

Let me re-iterate what i mentioned in another post https://community.adobe.com/t5/document-cloud-sdk/file-preview-not-available/td-p/10917660?page=1.

The right way to create API key for View SDK is to start here. There is another way to create View SDK API key which is by directly navigating to https://console.adobe.io/integrations/new but that's a bit quirky. In this case, you would see following screen -

Here you must click the link right beside the View SDK as illustrated in the red rectangular region. If you don't click that link rather, scroll down the page and click 'continue' button instead, API key will still be generated but that won't work with View SDK. We are working on removing this quirkiness. It seems the API key that works is created right way and the one that doesn't work is created wrong way. Hope this helps.

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