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July 1, 2025
Question

Comments panel triggers unwanted scrolling on my website

  • July 1, 2025
  • 0 replies
  • 56 views

Describe the bug
I am using the FULL_WINDOW mode inside a scrolling container. Whenever I have the comments panel open and I focus a comment that is down towards the bottom of the page it triggers my container to scroll.

To Reproduce
Steps to reproduce the behavior:

  1. Go to acrobatservices.adobe.com/view-sdk-demo/index.html#/view/FULL_WINDOW/Bodea Brochure.pdf
  2. Open up inspector
  3. Set the pdf parent container to overflow: auto
  4. Copy the pdf container and paste it into the parent so you have more content to scroll
  5. Start creating comments until you have enough that fill the page
  6. Click on a comment and notice the entire page jump
  7. Notice if you start drawing at this point that everytime you release it will jump to the bottom of the page.
  8. If you close the comments panel. No jumping.
  9. If you click an annotation it opens up the comments panel and whole page jumps

Expected behavior
Comment scrolling should be contained inside the iframe and not propegate out to the users scrollable container

Screenshots
Here is a video on how to reproduce using your hosted example at: acrobatservices.adobe.com/view-sdk-demo/index.html#/view/FULL_WINDOW/Bodea Brochure.pdf

video: drive.google.com/file/d/1a6_MRT7vb0mZLLfnRu2KmpDs98mIOWCt/view?usp=sharing

Desktop (please complete the following information):

  • OS: [e.g. iOS] MacOS
  • Browser [e.g. chrome, safari] Chrome
  • Version [e.g. 22] Version 137.0.7151.120

Smartphone (please complete the following information):

  • Device: [e.g. iPhone6]
  • OS: [e.g. iOS8.1]
  • Browser [e.g. stock browser, safari]
  • Version [e.g. 22]

Additional context
I think i've seen some other bugs similar posted here but I haven't seen any resolution