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Participant
Oct 26, 2023 5:39 PM UTC
Question

Document generation, API, how to Deepak error

Hi

I've tested the API for the document generation and when I was using one document which it's not so much formatting it was working fine and now when I'm trying a document with more complex formats it is failing. It's giving me this error response:

 

{ "error": { "code": "CORRUPT_DOCUMENT", "message": "The input file appears to be corrupted and cannot be processed.; requestId=8PHWyk3LUZOefMx41VZeTej3aaS3hdfv", "status": 400 }, "status": "failed" }

 

When I try to merge document with the adobe addin in the msword app, it is working fine. How can I debug or get more details about what exactly is causing the problem?

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    2 replies

    Joel Geraci
    Community Expert
    Community Expert
    Oct 26, 2023 5:58 PM UTC

    Can you share the PDF in question?

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    Participant
    Oct 26, 2023 10:17 PM UTC

    Hi Joel,

    here we go. 
    thanks for helping out. 

    Donny

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