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Participant
October 26, 2023
Question

Document generation, API, how to Deepak error

  • October 26, 2023
  • 1 reply
  • 812 views

Hi

I've tested the API for the document generation and when I was using one document which it's not so much formatting it was working fine and now when I'm trying a document with more complex formats it is failing. It's giving me this error response:

 

{ "error": { "code": "CORRUPT_DOCUMENT", "message": "The input file appears to be corrupted and cannot be processed.; requestId=8PHWyk3LUZOefMx41VZeTej3aaS3hdfv", "status": 400 }, "status": "failed" }

 

When I try to merge document with the adobe addin in the msword app, it is working fine. How can I debug or get more details about what exactly is causing the problem?

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    1 reply

    Joel Geraci
    Community Expert
    Community Expert
    October 26, 2023

    Can you share the PDF in question?

    Participant
    October 26, 2023

    Hi Joel,

    here we go. 
    thanks for helping out. 

    Donny