Documents not embedding with PDF Embed API using iOS 18
- September 24, 2024
- 1 reply
- 990 views
Hello,
We are doing some heavy testing of our implementation of the PDF Embed API in our web site and have found that when embedding a pdf document with the latest iOS version, iOS 18, there is some very strange behavior. The document initially loads for less than a second, and then a modal overlay displays reading the following:
File preview not available
This application domain ([DOMAIN]) is not authorized to use the provided PDF Embed API Client ID.
NOTE: This should not be a Domain/Client ID authorization issue as we are using the same already provisioned domain as when testing in other working device/browser combinations. This seems like a bug. Is this known and/or will it be addressed?
Please let us know as soon as possible.
Thank you!
Fred
