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Participating Frequently
September 1, 2021
Question

Embedding didn't work on iPhone

  • September 1, 2021
  • 1 reply
  • 665 views

I embedded a PDF on a webpage. The expanded full-screen function works on iPad mini, iPad pro, mac, and android, but it does not open up fullscreen when it comes to iPhone. It's like trapped in an iframe, but we are not using iframe. Can anyone help?

 

I tried with iPhone X and iPhone 8 Plus.

 

Many thanks for considering my request.

    This topic has been closed for replies.

    1 reply

    Adobe Employee
    September 2, 2021

    Hi,

     

    Would be great if you could share a screenshot or recording of the issue.

    EE04SGAuthor
    Participating Frequently
    September 9, 2021

    Hi Sumona,

     

    I wish I could share in the public domain...

    My colleague got someone from Jane from the Adobe document service team to help but had not gotten back on when. Would you be able to assist privately?

     

    Thank you!

    Adobe Employee
    September 13, 2021

    You can send the screenshot/recording to me ("Sumona Ghosh") through private message.