Empty response from PDF Extract API

Forum|Forum|3 years ago
June 8, 2022
2 replies
752 views

We've been testing Adobe PDF Extract API to extract table information from PDFs using the code samples provided by Adobe. It has been working good for almost 80% of the files we tested, but for the rest 20%, we keep getting empty results (already checked that the PDF contains information to be extracted). There's no error response, we even get a json file, but without extracted info or tables.

We tested the following appoaches:
1. Extracting tables (it's already a searchable PDF)
2. Running OCR and then extracting table (just to confirm)
We got empty results for both cases on that PDF files. Has anyone experienced this? Is there a workaround?

This topic has been closed for replies.

C

Chris242871088ltw

Participant

I am having a similar problem, were you able to find a resolution?

Kyle Julé24692827

Adobe Employee

Hi there,

If you're comfortable providing the problematic PDF files, we can take a look at what's going on.

Feel free to email me at aft14024@adobe.com

M

Maximiliano CruzAuthor

Participant

Thanks for the response @Kyle Julé24692827 ! I'll obfuscate the personal data and share with you next week.

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