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Ashish5C1E
Participating Frequently
September 9, 2021
Answered

Error: DISQUALIFIED - File is not suitable for conversion.

  • September 9, 2021
  • 1 reply
  • 1000 views

I am getting 

DISQUALIFIED - File is not suitable for conversion. Note this can still be returned even if the file was prequalified on the client

error when trying to execute PDF extraction with styling info for a contract which contains 338 unscanned pages. All pages contains only text. Are there any limitations for this API? How can I resolve this issue? Thank you!

This topic has been closed for replies.
Correct answer Chris French DC

Our current page limits are 200 pages for non-scanned files and 100 pages for scanned files. That's most likely the reason for the disqualified error.

Try splitting the file running two files through instead.

You can find other API limits on this page - https://opensource.adobe.com/pdftools-sdk-docs/release/latest/howtos.html#api-limitations 

1 reply

C
Adobe Employee
Chris French DCCorrect answer
Adobe Employee
September 9, 2021

Our current page limits are 200 pages for non-scanned files and 100 pages for scanned files. That's most likely the reason for the disqualified error.

Try splitting the file running two files through instead.

You can find other API limits on this page - https://opensource.adobe.com/pdftools-sdk-docs/release/latest/howtos.html#api-limitations 

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