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Meera29028831nx5b
Participant
Jun 8, 2023 8:57 AM UTC
Question

File not getting converted to json giving error

 

attached is the pdf file, getting error as

 

Message: "ERROR - Unable to extract content. Internal error: Processing timeout"

at Adobe.PDFServicesSDK.core.api.PlatformAPI.StatusPoll(InternalExecutionContext context, String location, String requestID)
at Adobe.PDFServicesSDK.core.service.ExtractPDFService.ExtractPDFService.ExtractPDF(InternalExecutionContext context, FileRefImpl sourceFileRef, ExtractPDFOptions extractPdfOptions, String operation, String temporaryDestinationPath)
at Adobe.PDFServicesSDK.pdfops.ExtractPDFOperation.Execute(ExecutionContext context)
at ExtractTextInfoFromPDF.ExtractTextInfo.ExtractPDF() in D:\Meera\PDFServicesSDK-.NetSamples\adobe-DC.PDFServices.SDK.NET.Samples\ExtractTextInfoFromPDF\ExtractTextInfo.cs:line 105

 

Can someone look into this 

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    2 replies

    Raymond Camden
    Community Manager
    Raymond CamdenCommunity Manager
    Community Manager
    Jun 8, 2023 7:39 PM UTC

    I've been able to confirm the API is not responding and am reporting it internally.

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    Meera29028831nx5bAuthor
    Participant
    Jun 9, 2023 3:58 AM UTC

    Thanks Raymond. Can I expect any kind of revert on the same from your team?

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