File Preview Not Available. Domain Not Authorized

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I successfully integrated on one site I manage for work with no issues, however on the other site I manage in a volunteer role I'm seeing the issue that the "File Preview is Not Available. This application domain (http://phadp.org) is not authorized to use the provided View SDK Client ID."

I've double checked the key and the domain I used when registering, but I cannot figure out why I continue to get this message.

http://phadp.org/?q=node/832

Any help would be appreciated.

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L

Leoivard241655618h5k

Participant

Add www. to your domain url .It worked for me.

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S

Shubhanshu Dixit

Adobe Employee

Hi Malkayah, Thanks for using View SDK, It is because you whitelisted API Key for domain www.phadp.org but you are trying to access your website by phadp.org domain.

http://www.phadp.org/?q=node/832 This is working.

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M

MalkayahAuthor

Participant

Thanks for the reply. Is there a way to add both variations of the domain to the whitelist? Obviously I have no control over how end users chose to visit the domain.

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A

Abhishek Arora

Adobe Employee

Please create the API key for "phadp.org" then it should work for both variations of the domain. Thanks.

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