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Metis0101
Participant
July 8, 2025
Question

I can't get anyone to help me purchase the Adobe PDF Services API license

  • July 8, 2025
  • 2 replies
  • 332 views

I have reached out to our Account Manager, Justin Tyagi a week ago and have yet to receive a response.  I've been through numerous support chats and phone calls, and am getting pointed in all sorts of directions.  I have yet to figure out why I can't purchase this license for one of our customers.  How can I get help with this from someone who understands this?  Thank you.

    2 replies

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    Erik @ Engage Systems
    Participating Frequently
    August 7, 2025

    Hello, my name is Erik Hustoft and I'm with Engage Systems.  We are an Adobe Gold Partner/Reseller and you can purchase Adobe PDF Services API through us.  You can reach me at ehustoft@engage-systems.com or (858)736-6252.  You will have access to your purchase on your Adobe VIP portal the same day you place your order or the next day at the latest.

    N
    nguaman
    Participant
    August 10, 2025

    Hello ,

    For the Extract API service, do you only offer the $25K annual option, or are there more affordable alternatives, such as a pay as you go model?

    Thank you.

    E
    Erik @ Engage Systems
    Participating Frequently
    August 10, 2025

    Thanks for your inquiry.  We offer the following annual subscriptions:

     

    • 25,000 Transactions = $1,875
    • 75,000 Transactions = $5,250
    • 250,000 Transactions = $16,249.92
    • 500,000 Transactions = $30,000
    • 750,000 Transactions = $41,250

     

    Please let me know if you are interested in purchasing one of these options by emailing me or calling, and I will send you an official quote.

    H
    Adobe Employee
    Hugo P.
    Adobe Employee
    July 11, 2025

    Hi @Metis0101 , I will send you a DM so that we can follow-up with you directly. Thanks and sorry for the inconvenience!

     

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