Questions

Hello! Is there any option to include the OCR confidence in the extracted json for the identified sections? Thank you

Hello! Limited support for only certain fonts (no custom fonts) seems to have been and may still be a long running issue for the Adobe PDF Services API when creating or exporting pdf documents. I noticed that the FAQ where supported fonts were previously linked from has been archived and is no longer available to view: https://community.adobe.com/t5/document-services-apis-discussions/faq-for-document-services-pdf-serv... Is there an alternative FAQ or document somewhere that replaced this valuable information?Does Adobe PDF Services API now support embedded "custom" fonts in the css of a html document when converting to a pdf file?Or when converting a pdf with embedded "custom" fonts to a pptx file? After doing some digging I was able to find this community post from March 2022 https://community.adobe.com/t5/acrobat-services-api-discussions/converting-pdf-to-docx-missing-font/m-p/12789289 that linked directly to the previously supported font csv files:Avai

Hi All,Trying to get this working vis AWS market place - when we click on "Configure your account" get the below..My enterprise admin is not sure what we need to enable, support tickets are helping as nobody is getting back to us.  PDF Services API subscription is not available for this accountYour account is currently associated with an Enterprise where you don’t have permission to create the Credentials.You can also contact your Enterprise Admin or contact us to know more about Enterprise Licensing. Please sign up with a persona account to subscribe to our pay as you go service, which offers a free trial of 500 units during a 2 week evaluation period.

On this page: https://developer.adobe.com/document-services/docs/overview/pdf-services-api/howtos/service-region-configuration-for-apis/I've found that when using PDF Services you can choose between server in US and Europe. For my use case "Europe" is not specific enoguh, because of privacy reasons, I need to know where (which country) this server(s) actually is.

Hi! We're trying to put a magazine online and have it working, sort of, using the api and setting it up using the sized container. However, when you click on th icon to show the document it in full screen view, it loads for like a nanosecond then returns to the usual view. Have I missed something or what am I doing wrong? The code used is (credentials removed):<div id="adobe-dc-view" style="height: 1275px; width: 900px;"></div><script src="https://documentservices.adobe.com/view-sdk/viewer.js"></script><script type="text/javascript">document.addEventListener("adobe_dc_view_sdk.ready", function(){var adobeDCView = new AdobeDC.View({clientId: "XXXXX", divId: "adobe-dc-view", locale: "da-DK"});adobeDCView.previewFile({content: {location: {url: "/wp-content/uploads/2023/02/Ide-Politik-2023_1_email.pdf"}},metaData: {fileName: "Idé Politik 01-2023"}}, {embedMode: "SIZED_CONTAINER"});});</script> I also tried using the In-Line view to test ho

Given that it is irrational for users under the free plan to expect the same promptness and attention for support as paid users, wanted to know if there is a separate forum or community for paid users of Adobe Extract API to seek support. 

Hello,  We started off with a trial for Adobe PDF Services API and then we added payment info via AWS Marketplace.  Looking in the AWS portal, I see the subscription for Adobe PDF Services, but no usage and no resource.  Looking in the Adobe portal, it looks like the 1000 units from the trial are still being used, but we are nearing the end of those units. How can I confirm that the paid subscription is going to kick in when the 1000 units are reached?  Also, it mentions that tags (aws:marketplace:isv:pdfOperation and aws:marketplace:isv:docOperation) can be added to the Cost Explorer, but I can't find them in the Tag Editor. How do I add the appropriate tags so I can see them in Cost Explorer? Thank you,  Rob

Hi, I'm using the Embed PDF Viewer API with in-line embed mode in my web application, and am observing undesirable behavior where the viewer will automatically scroll the browser page and set focus to the top of the embedded PDF in desktop browsers, even when "focusOnRendering" is explicitly set to false, upon adjusting the zoom level of the browser. This occurs when both page content and the embedded viewer are both in view, and seems to be reliably reproduced on Chrome and Edge. Even worse, on some devices such as a Windows laptop with display scaling enabled, the browser immediately automatically scrolls the page to the top of the PDF on page load without changing the browser zoom first. This CodePen demonstrates this behavior: Adobe Embed API: Changing browser zoom auto-scrolls PDF into focus (codepen.io) This is undesired because the user may be zooming in to read the content that precedes the embedded PDF, but now they have to manually scroll back to it a

I'm currently researching to use the Adobe PDF Services API in our service to convert Word and Excel files to PDFs. I have a question regarding the rate limit. According to your documentation at https://developer.adobe.com/document-services/docs/overview/pdf-services-api/dcserviceslicensing/#usage-limits, "the maximum requests per minute is 25 RPM". I would like to know if this limit applies to API requests or operation requests. My program currently calls the API following the steps outlined in the "Using Our APIs" article at https://developer.adobe.com/document-services/docs/overview/pdf-services-api/howtos/api-usage/: 1. Get an access token 2. Obtain a signed URL for uploading 3. Create a PDF conversion job 4. Poll for job completion 5. Download the PDF I need to send at least five API requests per process, and we may send multiple requests if the conversion takes longer, especially during step 4 when polling for job completion. Could you please clarify if the rate limit

Currently, the structure of the JSON output is flat. Additional steps need to be taken to build a hierarchy of elements for republishing the content in other formats. Is there a way to get the output with hierarchy via the API, or any helper scripts to create a JSON/XML with hierarchy? 

Hi,I am using the Adobe API for .net.I have 2 files (file1.docx & file2.pdf) and I need to merge both output to pdf file(file3.pdf) programmatically.Using createPDFOperation, I know how to convert file1.docx to file1.pdf file. Later, I can use the combineFilesOperation to combine file1.pdf + file2.pdf = file3.pdf.However, by following this process, I am creating file1.pdf which I will be discarding any way. Only reason I am creating file1.pdf is to combine both files. Not sure you can combine docx and pdf files in same operation. I tried and it did not work.I am not sure if this is the right approach and hence, I am reaching out to the community to know if there is any other alternate approach.Thanks in advance.Regards,Chocks

Is there a way to obtain the JWT token via API, in a single call, without using Node, Java or PHP? (ex.  Postman)Which is the correct metaScopes to use into the config.js in Node JWT test, when using PDF Services API? I tried with metaScopes : "ent_user_sdk" but it's wrong and don't understand why. Thanks

We are using Adobe Extract API. We send a simple PDF page with 3 articles, each article has an image and each article is separated with a ruler line. The JSON returned is then converted to HTML.Problem: We are finding the correct image is not being displayed with the relevant text. Also the elements of the PDF page are not listed in a workable mehtod. i.e. no identification of where articles start/stop.I  read that Adobe use Machine Learning to analyse PDFs, so this basic level of functionality was assumed to be present. We are probably missing something obvious, but please can you advise?I attatch the single page PDF which was processed by Adobe Extract API, the JSON returned and a PDF of the HTML we generated from the JSON (Sadly you can't attach html files here). The PDF of the HTML shows that the first article is with the wrong image. The JSON has referenced the wrong image with the text. It's not a complex page.If the Adobe system can't place the right image with its relevant

I've an AWS account with Adobe PDF Services API subscription. In Adobe Developer, I've one project, that is a trial account with 1000 transactions, and I want to change it to a suscription account (payment by use, without limits), but if I try to use the option of "Create new credentials", it says that "You already have a credential". How can I create these new credentials to a suscription account? Do I have to delete the project and create a new one, or is there a way to change it?  

I have been unsuccessul in running the exampe code found at the above link.  I followed the instructions to the letter.  I get this error:PS C:\Users\stand> & C:/Users/stand/AppData/Local/Programs/Python/Python311/python.exe c:/Users/stand/PDFExtractTest/venv/extract.pyC:\Users\stand\AppData\Local\Programs\Python\Python311\Lib\site-packages\requests\__init__.py:102: RequestsDependencyWarning: urllib3 (1.26.13) or chardet (5.1.0)/charset_normalizer (2.0.12) doesn't match a supported version!warnings.warn("urllib3 ({}) or chardet ({})/charset_normalizer ({}) doesn't match a supported "Traceback (most recent call last):File "c:\Users\stand\PDFExtractTest\venv\extract.py", line 24, in <module>.from_file("./pdfservices-api-credentials.json") \^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^File "C:\Users\stand\AppData\Local\Programs\Python\Python311\Lib\site-packages\adobe\pdfservices\operation\auth\service_account_credentials.py", line 186, in from_fileconfig_json_str

I am trying to decide if Adobe Extract API will be up to the task I need.  I am a little concerned as I don't see a lot of support resources.  So I have used the example at https://developer.adobe.com/document-services/docs/overview/pdf-extract-api/quickstarts/python/ to try and extract tables from pdf documents.  So far the results are disheartening.  There is no opportunity on that page to pose a question. An area that "looks like a table" in pdf to eye in my target pdf, with column Date of Birth and a date below, renders in a csv file in one cell as Date of Birth 01/01/1955. I am fine with having to tweek things but I don't see how this product works if there is no framework for me to determine why the code renders certain "tables" correctly and others no.   If it is just a well it either works or it doesn't work kind of thing I don't see how I can use it. 

Hi, I have some problem when set hasReadOnlyAccess to true. If that variable set to true, mobile devices are not going to show details of the PDF. It will show processing ring all the time.  And this problem stay still aftern Feb update. Hope you fix these ASAP, Thanks.

Does having an enterprice license has give access to adobe document generator premium connector?

I am using Doc Gen API to output information in a grid (Word Table). However, whenever I try to use conditional statements the output fails. If I put the same statement OUTSIDE of the table it works. Has anyone come across this? Is there a fix or work around? It's quite limiting if conditional statements can't be used inside a table.  Template file (Word) - Conditional statement is in the NOTES section and again BELOW the table. Compare to the output screenshot of the results.  Output... The correct statement is shown in the test outside the table. The same statement is inside the table but does not render correctly.   

Hi Adobe Support Team, I am using this json to get binded to template and create pdf . I had to use field2 in two columns of table conditionally:{ "form_fills": [ { "field1": "x", "field2": "No Contact", "field3": "comments" }, { "field1": "y", "field2": "Contact", "field3": "no comments" } ] } I am using below template table with placeholders. PartContactNo ContactComment{{form_fills.field1}}{{form_fills.field2= "Contact" ? "✓" : "" }} {{form_fills.field2= "No Contact" ? "✓" : "" }}{{form_fills.field3}} Can you please suggest what could be the issue. Same expression outside of table would work for a single value . for table type of data, it is not working. 

Not able to get started here using python vai VS Code.  Specifically I am tryignn to use the example python code found here: https://github.com/adobe/pdfservices-python-sdk-samples.  In trying to run extract_txt_from_pdf.py, I get the following  error in my terminal.  I don't even know where to begin: PS C:\Users\stand\PDFExtractAPI> & C:/Users/stand/AppData/Local/Programs/Python/Python311/python.exe c:/Users/stand/PDFExtractAPI/src/extractpdf/extract_txt_table_info_from_pdf.pyC:\Users\stand\AppData\Local\Programs\Python\Python311\Lib\site-packages\requests\__init__.py:102: RequestsDependencyWarning: urllib3 (1.26.13) or chardet (5.1.0)/charset_normalizer (2.0.12) doesn't match a supported version!warnings.warn("urllib3 ({}) or chardet ({})/charset_normalizer ({}) doesn't match a supported "Traceback (most recent call last):File "c:\Users\stand\PDFExtractAPI\src\extractpdf\extract_txt_table_info_from_pdf.py", line 30, in <module>.from_fil

I embed PDF's in a webpage and it works really well. However, it does not allow links (hyper links).Reading the SDK here: https://developer.adobe.com/document-services/docs/overview/pdf-embed-api/howtos/#  it states that these links are blocked dues to Cross-origin resource sharing (CORS) which I fully understand. My web server is NGINX and I have allowed this in my server with the following configuration snipnet and it still doesn't work. I have verified that the header is present in Chrome Developer. add_header Access-Control-Allow-Origin * always; Headers for the web page: Headers for the actual PDFAny ideas what I'm not doing right?Thanks  

I'm the administrator of an Adobe Team Direct account. One of our employees requested the usage of the Adobe PDF Services API. After a little bit of searching I saw that I can't activate this API on the Team Direct account and I should contact the administrator.I got in contact with the Adobe Support via phone but they weren't able to help me and gave me the advice to get in contact with the developer support.We want to have the ability to assign the API to a specific account inside of the Team Direct account like we do with the product licenses for the Adobe products.Is there a way to activate the Adobe PDF Services API on a Team Direct account? Best regards

The same document cannot recognize the conditional expressions in the form,         but it can recognize the conditional expressions outside the form.     Can anyone tell me why this is?

Hi,Using the document generation API, is it allowed to use repeating-sections inside a table? According to a basic test it is not supported. See Word and JSON files in attachment. I do know nesting works using multiple nested {% repeating-section %} tags, but I want to benefit from table properties for my outer array. Word Table TemplatePDF Output