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Participating Frequently
August 20, 2024
Question

Issue in Log and LicenseVerificationService

  • August 20, 2024
  • 1 reply
  • 1821 views

Hello, We are working on a project that uses the Adobe DC Viewer SDK. We have integrated the Adobe viewer in the application and installed the software, and also procured the ClientID key for the domain and applied. But we are getting an error with log and License Verification Service. Please see below error screen shot.

 

We are a bit stuck with this issue , any help would be greatly appreciated.

Thanks in advance

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    1 reply

    Raymond Camden
    Community Manager
    Community Manager
    August 20, 2024

    That could be an ad blocker. Query, does the Embed actually work?

    Participating Frequently
    August 20, 2024

    Yes, The embed actually works, we are able to view the pdf also, but after a few seconds (30 seconds approx) we get a message 'Application domain is not authorized to use the provided pdf embed api clientID', and when we check the network error in the browser we see the above issues in the screen shot.

    Raymond Camden
    Community Manager
    Community Manager
    August 20, 2024

    Ok, can you show me the code where you use the embed? Just the JS.