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Participating Frequently
June 17, 2021
Question

Message that Some Features May Not Work pops up, but document loads

  • June 17, 2021
  • 1 reply
  • 704 views

Hello -

On initial load of the document, which is embedded into our application, we get a brief warning message that Some Features May Not Work. The error comes up for a few seconds and then goes away, and the document loads successfully after that. Our documents are loaded through a React viewer that takes some parameters, sends it to our server which creates and sends back a redis key. The redis key is used to call a URL that loads the document, on which step we are getting the error message.

Is there a way to supress this warning or something else going on? 

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    1 reply

    Joel Geraci
    Community Expert
    Community Expert
    June 17, 2021

    Can you share the PDF file in question?

    Participating Frequently
    June 17, 2021

    I cannot due to privacy, and it does not happen with just one specific PDF file. It happens with any of them.

    Joel Geraci
    Community Expert
    Community Expert
    June 17, 2021

    Ok - Then my recommendation is to not load the PDF file via a URL. Instead, fetch the PDF, and pass it to the "content" property as a Promise that resolves to a bytearray.

     

    Let me know if that works around the error you're seeing from loading a URL.