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Orit21877757boh2
Participant
November 23, 2021
Question

Missing font leads to missing characters at the Extraction API output

When extracting text from Page 59 (zero based counting) at the following PDF, The word 2008 is extracted as unknown characters: 

"Text": "WESTERN UNION  Annual Report "

PDF file 

When watching the PDF with Acrobat Reader, it looks ok:

 


I tried with PDFBox, and got the following error for these characters:

No Unicode mapping for twoalt (2) in font HGLLLJ+BulmerMT-ItalicAlt


Any help with that would be highly appriciated !!!

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    1 reply

    Joel Geraci
    Community Expert
    Joel GeraciCommunity Expert
    Community Expert
    November 23, 2021

    I haven't dug too far into the file but generally, if the font uses custom encoding and the ToUnicode map isn't in the font resource, we can't extract the text accurately. 

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