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Participant
September 12, 2023
Question

Not able to generate pdf

  • September 12, 2023
  • 2 replies
  • 362 views

Reason: description ='Not authorised to perform the operation.'; requestTrackingId='92965e98-805d-4c54-8ca4-cf236d4e16f4'; statusCode=401; errorCode=UNAUTHORIZED
com.adobe.pdfservices.operation.exception.ServiceApiException: description ='Not authorised to perform the operation.'; requestTrackingId='92965e98-805d-4c54-8ca4-cf236d4e16f4'; statusCode=401; errorCode=UNAUTHORIZED

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    2 replies

    Participant
    September 14, 2023

    @_AdobeSupport_ can you please help with this migration? Our production will be impaired due to this.

    Participant
    September 12, 2023

    Just for the clarity, we have started the migration and instead of JWT created Oauth credentials and using them.