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Participant
February 25, 2022
Question

Not authorized to call this engine

  • February 25, 2022
  • 1 reply
  • 576 views

Hi,

 

I'm getting this error 

Not authorized to call this engine

when using the REST API to try to do a document generation. I have setup JWT -> access token authorization which is being used with this request. The JWT is being signed using a key generated through the Adobe Developer Console. What could cause this error?

 

Thanks

    This topic has been closed for replies.

    1 reply

    noneAdobe.com
    Participant
    September 16, 2022

    Is this resolved? I just got this error since yesterday. Please help.

    Raymond Camden
    Community Manager
    Community Manager
    September 21, 2022

    Are you still getting this issue?

    noneAdobe.com
    Participant
    September 21, 2022

    Nope, it was resolve by registering new credentials with another email.
    Turns out the old credentials was some kind of trial mode.