James233100447zh4

Participant

Question

Not authorized to call this engine

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Hi,

I'm getting this error

Not authorized to call this engine

when using the REST API to try to do a document generation. I have setup JWT -> access token authorization which is being used with this request. The JWT is being signed using a key generated through the Adobe Developer Console. What could cause this error?

Thanks

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Participant

Is this resolved? I just got this error since yesterday. Please help.

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Community Manager

Community Manager

Are you still getting this issue?

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Participant

Nope, it was resolve by registering new credentials with another email.
Turns out the old credentials was some kind of trial mode.

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