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Participant
Aug 24, 2023 12:05 PM UTC
Question

PDF API could not parse the encrypted files

Is there anything I can do to resolve this issue?

 

Thank you.

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    1 reply

    Joel Geraci
    Community Expert
    Community Expert
    Aug 24, 2023 1:53 PM UTC

    If the files are encrypted, no. If you are the file owner, you'll need to decrypt them first.

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