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2open22708066thsz
Participant
January 18, 2022
Question

PDF API does not load PDF: PREVIEW_RENDERING_FAILED

  • January 18, 2022
  • 1 reply
  • 1133 views

Hi, 

I've uploaded a PDF file, with a big size: 1.2 GB.

When I try to view it in embed, I've this error: PREVIEW_RENDERING_FAILED.

 

Is there a file size limit with API Embed?

 

Thx

This topic has been closed for replies.

1 reply

2
2open22708066thszAuthor
Participant
January 19, 2022

Up

Raymond Camden
Community Manager
Raymond CamdenCommunity Manager
Community Manager
January 19, 2022

I'm looking into this. We don't appear to have limits mentioned in the docs. Now - that being said - a 1.2 gig file is _huge_ so I'm not surprised it didn't work, but as I said, I'll try to find some specifics for you.

    2
    2open22708066thszAuthor
    Participant
    January 20, 2022

    Yes, I know that 1.2 gb for a pdf file is too much.

    Waiting for some specifics from you, thank you so much.

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