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2open_anamici
2open_anamici
Participant
January 18, 2022
Question

PDF API does not load PDF: PREVIEW_RENDERING_FAILED

Hi, 

I've uploaded a PDF file, with a big size: 1.2 GB.

When I try to view it in embed, I've this error: PREVIEW_RENDERING_FAILED.

 

Is there a file size limit with API Embed?

 

Thx

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5 replies

2open_anamici
2open_anamiciAuthor
Participant
January 19, 2022

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Raymond Camden
Community Manager
Raymond CamdenCommunity Manager
Community Manager
January 19, 2022

I'm looking into this. We don't appear to have limits mentioned in the docs. Now - that being said - a 1.2 gig file is _huge_ so I'm not surprised it didn't work, but as I said, I'll try to find some specifics for you.

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    2open_anamici
    2open_anamiciAuthor
    Participant
    January 20, 2022

    Yes, I know that 1.2 gb for a pdf file is too much.

    Waiting for some specifics from you, thank you so much.

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