PDF Embed API - Annotation Toolabar disappears after pdf is loaded

Forum|Forum|3 years ago
September 29, 2022
1 reply
558 views

Hello,

I'm currently implementing the Embed API. Everything is working as expected but after the pdf is opened, the annotation toolbar disappears. During the loading proccess of the viewer you can see the toolbar, but after the document is opened it fully disappers.

Nonetheless some annotation tools appear on right click or text selection, the toolbar on the left hand side is just gone.

showAnnotationTools is set to true and the view is embedded in FULL_WINDOW mode, so it should be there normally.

I would be very thankful for any suggestions.

PDF Embed API

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Joel Geraci

Community Expert

Can you share the PDF in question?

I

ips_jmAuthor

Participant

It happens for all PDFs I've tried so far (even in the Bodea Brochure from the code examples). So I don't think it has to do something with the file itself.

Joel Geraci

Community Expert

Interesting. I thought it might be because of security settings in the PDF. Can you share your code or link to the site? also, what device and browser are you seeing this on?

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