Skip to main content
Participant
Jun 27, 2023 8:25 PM UTC
Question

Pdf export to word using PdfServices API fails without error

Hi,

I have been trying to generate a word file from pdf using the standard code sample and updated JWT token related credentials.

The process hangs on

FileRef result = exportPdfOperation.Execute(executionContext);

and the word file doesn't get generated any longer, this was working previously. Please help on this, as our functionality is currently non-functional due to this.

This topic is closed to new replies. Start a new post to keep the conversation going.

8 replies

Participant
Jun 28, 2023 1:22 PM UTC

I have also added a new oAuth Server to Server credentials and tried with that, but it's the same, the request hangs and the word file doesn't get generated. It is a .Net MVC project in which this is implemented.

Translate
Raymond Camden
Community Manager
Community Manager
Jun 28, 2023 1:59 PM UTC

The SDKs updated last week - can you try using the latest? It will require the new OAuth creds.

Translate
Known Participant
Jun 29, 2023 4:16 AM UTC

So what you are saying is the JWT token auth that was supposed to be in effect until `January 1st 2025` is no longer supported? Maybe that is why I am receiving a 403 Forbidden error on code that used to work perfectly fine. Dang it.  

Translate
If you ain't First, you're Last - Ricky Bobby