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Participant
June 27, 2023
Question

Pdf export to word using PdfServices API fails without error

  • June 27, 2023
  • 1 reply
  • 3859 views

Hi,

I have been trying to generate a word file from pdf using the standard code sample and updated JWT token related credentials.

The process hangs on

FileRef result = exportPdfOperation.Execute(executionContext);

and the word file doesn't get generated any longer, this was working previously. Please help on this, as our functionality is currently non-functional due to this.

This topic has been closed for replies.

1 reply

Participant
June 28, 2023

I have also added a new oAuth Server to Server credentials and tried with that, but it's the same, the request hangs and the word file doesn't get generated. It is a .Net MVC project in which this is implemented.

Raymond Camden
Community Manager
Community Manager
June 28, 2023

The SDKs updated last week - can you try using the latest? It will require the new OAuth creds.

Known Participant
June 29, 2023

So what you are saying is the JWT token auth that was supposed to be in effect until `January 1st 2025` is no longer supported? Maybe that is why I am receiving a 403 Forbidden error on code that used to work perfectly fine. Dang it.  

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