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pablom33545225
New Participant
May 7, 2020
Question

Pdf not loading

  • May 7, 2020
  • 1 reply
  • 2667 views

Hi!,

 

I am using the PDF viewer SDK API to load PDF files on my website and with one in particular I get this:

And no load, if press 'ok' never just charge.

I attach the PDF with which it happens to me to see if you can help me to know why it happens.

 

Regards!

 

 

 

    This topic has been closed for replies.

    1 reply

    Community Manager
    May 7, 2020

    Thanks for using View SDK. We are sorry that you aren't able to open this document. It seems there are some issues specific to this file. We are investigating and will get back to you shortly.

    Adobe Employee
    May 12, 2020

    This appears to be an issue with underlying engine, its taking time as it is specific to this file. We will let you know once we have a fix.

    pablom33545225
    New Participant
    May 14, 2020

    Thanks, I hope you can help me