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A
Ashok278998946dfo
Participant
January 11, 2023
Question

pdfservices-sdk 2.0.0 giving connection error in my organisation network

  • January 11, 2023
  • 1 reply
  • 290 views

Hi

 

I am trying to use pdf services api through pdfservices-sdk 2.0.0.

 

I downloaded the sample and it came with all necessary credintials.In my personal laptop it works fine I am able to parse the pdf.

 

The issue is in my organisation where I work , its giving connection error from SDK.

 

ERROR:root:Exception encountered while executing operation
Traceback (most recent call last):
File "C:\Users\V807134\ds\tools\python3.8\latest\lib\site-packages\urllib3\connection.py", line 174, in _new_conn
conn = connection.create_connection(
File "C:\Users\V807134\ds\tools\python3.8\latest\lib\site-packages\urllib3\util\connection.py", line 95, in create_connection
raise err
File "C:\Users\V807134\ds\tools\python3.8\latest\lib\site-packages\urllib3\util\connection.py", line 85, in create_connection
sock.connect(sa)
TimeoutError: [WinError 10060] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond

During handling of the above exception, another exception occurred:

 

 

Could you please let me know the suggestions or anything that I need to implement specifically.

    This topic has been closed for replies.

    1 reply

    T
    Test Screen Name
    Legend
    January 15, 2023

    My first thought is that your organisation limits web connections, so you cannot connect to Adobe's servers where the work is done. (Tip: also check whether your organisation's privacy rules allow you to send work outside the organisation for processing).

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