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Participant
February 3, 2021
Question

Power Automate flow is failing due to Adobe PDF actions - Status Codes 400 & 502

  • February 3, 2021
  • 2 replies
  • 1675 views

Not sure if service is down or we hit our quota ???

Can't make any PDF actions work, but everything used to work fine. Only the Adobe PDF actions are failing in the Power Automate flow.

What gives?

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2 replies

Joel Geraci
Community Expert
Community Expert
February 4, 2021

Morning of 2/4/2021: I alerted engineering last night. Is this still a problem?

HEAT-7777Author
Participant
February 4, 2021

I believe it has resolved itself. I tried using a new API key, but got same error. Then later it started working again, apparently for both keys.

I think maybe it's too easy to generate new API keys and not easy enough to actually pay Adobe for this service. I have tried to get them to call me so that we can start a subscription and avoid hitting quotas, but have not heard from sales team. However, it would appear that this was some service outage issue rather than depleted quota.

HEAT-7777Author
Participant
February 4, 2021

Maybe Adobe's PDF API would have fewer outages if they made it where folks could pay for the subscription without having to go back and forth with sales... because as far as I can tell, there's no reason not to just generate new API keys periodically and update the connector. Kind of a hassle but I bet lots of folks do it. 

I just want the crap to work, and I'm willing to pay for it. Adobe should prioritize the service such that outages are essentially non-existant for those who pay, but as far as I can see -they just give this service away...

Inspiring
February 3, 2021

Same!

No idea why this started happening!