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Brad29129770hej9
Participant
March 29, 2023
Question

Privacy & Security - Does Adobe store documents posted to PDF Extract API for any length of time?

  • March 29, 2023
  • 1 reply
  • 371 views

Hi there,

 

Our application uses Adobe's PDF Extract API to process documents for business customers.

 

We need to be able to assure our customers that their data is not at risk of being leaked or accessed inappropriately.

 

Could you please tell me what happens to the documents uploaded to this API? Are they stored for any length of time after being uploaded?

 

Cheers,

Brad

    This topic has been closed for replies.

    1 reply

    Raymond Camden
    Community Manager
    Raymond CamdenCommunity Manager
    Community Manager
    March 29, 2023

    They are stored for 24 hours but no one (including us) has access to the temporarily stored document. Also covered in our FAQ: https://developer.adobe.com/document-services/faq/tech-support/#data-security--privacy-how-does-adobe-document-services-use-or-store-file-content

    Raymond Camden
    Community Manager
    Raymond CamdenCommunity Manager
    Community Manager
    March 29, 2023

    Also, my coworker pointed out to me I should share that our REST API lets you *immediately* remove an asset if you wish: https://developer.adobe.com/document-services/docs/apis/#tag/Assets/operation/asset.delete

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