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Participating Frequently
Dec 14, 2023 6:38 PM UTC
Question

Raw response for the API Status code 403 - No AWSAccessKey was presented -

Hello, Adobe Community,

I'm experiencing an issue when trying to perform a file upload to Adobe's service using Amazon S3. I'm receiving a "403 Access Denied: No AWSAccessKey was presented" error. I have checked to ensure all the authentication parameters are correctly included in the request. However, the error persists, suggesting that an AWS access key is missing or there is an issue with the request's signature.

I would greatly appreciate any guidance or support to resolve this issue.

Thank you!

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9 replies

Raymond Camden
Community Manager
Community Manager
Dec 14, 2023 6:45 PM UTC

I assume you are using the REST APIs with external cloud storage, right? And you generated a Read url for input, and Put for output?

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Participating Frequently
Dec 14, 2023 8:03 PM UTC

Hello,

Thank you for your response. Yes, I am using the REST APIs with external cloud storage in the context of the PDF Extract API. I have generated a Read URL for input and a PUT URL for output. However, I'm encountering authentication and access issues, specifically the "403 Access Denied: No AWSAccessKey was presented" error. Any additional guidance on how to resolve this issue would be greatly appreciated.

Thank you for your assistance.

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Raymond Camden
Community Manager
Community Manager
Dec 14, 2023 8:20 PM UTC

Well, if you log out the read URL, can you copy and paste that into an incognito browser and confirm it loads? If you can't load the PDF, our API won't be able to. 

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