Received urgent email about upgrading to modern PDF viewer

Question

Hi

I received an email from Adobe today that I must upgrade to the latest PDF viewer within 10 days:

"Hi Embed API user,

We’re reaching out because you’re still using the legacy PDF viewer. Please note that this version will no longer be supported for the Embed API after Jan 31 2023, and you MUST transition over to the new modern PDF viewer within 10 days. Failure to do so will lead to interruption of service and loss of access.

For more information, please refer to our documentation here.

For any questions, you can reach us at the Document Services API community forum or contact customer support.

Thanks,
Adobe Document Services team"

Somehow they seem to *know* whether I've upgraded or not. However - I did upgrade the site that uses this about a month ago. To upgrade I changed 'main.js' to 'viewer.js', ie:

https://documentcloud.adobe.com/view-sdk/viewer.js

This change based on the migration guide here:

https://developer.adobe.com/document-services/docs/overview/pdf-embed-api/modernviewer/

Taking a look at the 'Legal Notices' on my site I can see the application version:

Application Version

3.1.3-3ac6701a

(I don't know if this is the latest or not)

Can someone tell me if this is a false flag? Or is there some other step needed to complete the upgrade?

Thanks

defaultf06c5jovtj7t · Accepted Answer

Hey flextnet,

I got the same email too.

You have currently have your script pointing to this url...

https://documentcloud.adobe.com/view-sdk/viewer.js

Change it to this instead...

https://documentservices.adobe.com/view-sdk/viewer.js

It might be the same app version, but the UI should change a little.

Hope that helps!

Bill

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