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Participant
August 25, 2023
Question

Trouble Ever since Beta self-installed

  • August 25, 2023
  • 1 reply
  • 448 views

Ever since the Beta version self installed I have had trouble with standard verion of PS - I cannot bring in any images.  I get the "Could not complete your request because of a program error".  When I tap on the learn how to fix it tells me to roll back to a previous version which I did and it seemed to work for a while but then when I treid to update to the current version I am back to square one.  I am completely shut down without being able to use PS now.  PLEASE....any help out there.  I ran the graphics compatibility and it says I am - I have a newer computer with loads of power/memory etc...

 

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    1 reply

    Raymond Camden
    Community Manager
    Community Manager
    August 28, 2023

    Um, this is the forum for Acrobat Services - not Photoshop. You may need customer service for that.