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Participant
Jan 29, 2025 2:21 PM UTC
Question

Un Accounted Spike in AWS Marketplace Bill on Jan 27th 2025.

Our usage patterns and all other logs do not show any changes to consumption. This is 4x our monthly coonsumption in just a day.

No correlation seen in any other aws compute usage.
Can someone from the Adobe team look into this. This has happened in the past and is happening to other users too.

6 replies

Participating Frequently
Jan 31, 2025 2:05 PM UTC

Corrected bill will be reflected back at 9:30 am PST on 31st Jan  . Please confirm back by checking your AWS Marketplace bill. 

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Participant
Jan 31, 2025 6:48 PM UTC

Our developers mentioned that it has been fixed. 
Thanks a lot for your help @Shashank35843121v3ro 

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Participating Frequently
Jan 29, 2025 6:32 PM UTC

It is a known issue and will be corrected. We are already onto it.

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Participant
Jan 29, 2025 2:26 PM UTC

@Anubhav5FC5 @Sumona Ghosh @Raymond Camden 
Could one of you please look into this. This is a $20K charge and very significant.

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Participant
Jan 29, 2025 3:36 PM UTC

We had a $6000+ bill. Normally we only use max $100. The usage reports don't show any extra or unusual usage..

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Participating Frequently
Jan 31, 2025 4:40 PM UTC

Issue is corrected. Apologies for inconvenience . 

Corrected bill will be reflected back at 9:30 am PST on 31st Jan  . Please confirm back by checking your AWS Marketplace bill. 

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