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N
Nikhil30111709lotx
Participant
January 29, 2025
質問

Un Accounted Spike in AWS Marketplace Bill on Jan 27th 2025.

  • January 29, 2025
  • 返信数 3.
  • 559 ビュー

Our usage patterns and all other logs do not show any changes to consumption. This is 4x our monthly coonsumption in just a day.

No correlation seen in any other aws compute usage.
Can someone from the Adobe team look into this. This has happened in the past and is happening to other users too.

    返信数 3

    S
    Adobe Employee
    Shashank35843121v3ro
    Adobe Employee
    January 31, 2025

    Corrected bill will be reflected back at 9:30 am PST on 31st Jan  . Please confirm back by checking your AWS Marketplace bill. 

    N
    Nikhil30111709lotx作成者
    Participant
    January 31, 2025

    Our developers mentioned that it has been fixed. 
    Thanks a lot for your help @Shashank35843121v3ro 

    S
    Adobe Employee
    Shashank35843121v3ro
    Adobe Employee
    January 29, 2025

    It is a known issue and will be corrected. We are already onto it.

      N
      Nikhil30111709lotx作成者
      Participant
      January 29, 2025

      @Anubhav5FC5 @Sumona Ghosh @Raymond Camden 
      Could one of you please look into this. This is a $20K charge and very significant.

      J
      Juergen24235458u0md
      Participant
      January 29, 2025

      We had a $6000+ bill. Normally we only use max $100. The usage reports don't show any extra or unusual usage..

      S
      Adobe Employee
      Shashank35843121v3ro
      Adobe Employee
      January 31, 2025

      Issue is corrected. Apologies for inconvenience . 

      Corrected bill will be reflected back at 9:30 am PST on 31st Jan  . Please confirm back by checking your AWS Marketplace bill. 

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