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N
Nikhil30111709lotx
Participant
January 29, 2025
Question

Un Accounted Spike in AWS Marketplace Bill on Jan 27th 2025.

  • January 29, 2025
  • 3 replies
  • 549 views

Our usage patterns and all other logs do not show any changes to consumption. This is 4x our monthly coonsumption in just a day.

No correlation seen in any other aws compute usage.
Can someone from the Adobe team look into this. This has happened in the past and is happening to other users too.

    3 replies

    S
    Adobe Employee
    Shashank35843121v3ro
    Adobe Employee
    January 31, 2025

    Corrected bill will be reflected back at 9:30 am PST on 31st Jan  . Please confirm back by checking your AWS Marketplace bill. 

    N
    Nikhil30111709lotxAuthor
    Participant
    January 31, 2025

    Our developers mentioned that it has been fixed. 
    Thanks a lot for your help @Shashank35843121v3ro 

    S
    Adobe Employee
    Shashank35843121v3ro
    Adobe Employee
    January 29, 2025

    It is a known issue and will be corrected. We are already onto it.

      N
      Nikhil30111709lotxAuthor
      Participant
      January 29, 2025

      @Anubhav5FC5 @Sumona Ghosh @Raymond Camden 
      Could one of you please look into this. This is a $20K charge and very significant.

      J
      Juergen24235458u0md
      Participant
      January 29, 2025

      We had a $6000+ bill. Normally we only use max $100. The usage reports don't show any extra or unusual usage..

      S
      Adobe Employee
      Shashank35843121v3ro
      Adobe Employee
      January 31, 2025

      Issue is corrected. Apologies for inconvenience . 

      Corrected bill will be reflected back at 9:30 am PST on 31st Jan  . Please confirm back by checking your AWS Marketplace bill. 

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