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Kamel37679284qev6
Known Participant
May 28, 2024
Question

Unable to Convert PPT and DOC to PDF Using PDF Service API with Enterprise Version

  • May 28, 2024
  • 1 reply
  • 1975 views

I am using the PDF service API, but I'm unable to convert PPT to PDF and DOC to PDF. I have an enterprise version, so why can't I use this service? I had to create a free tier account to use it.

 
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    1 reply

    Raymond Camden
    Community Manager
    Raymond CamdenCommunity Manager
    Community Manager
    May 28, 2024

    Do you mean an enterprise version of Acrobat? Acrobat is not the same as the API.

    K
    Kamel37679284qev6Author
    Known Participant
    May 28, 2024

    Yes enterprise version of Acrobat, which license do i need if i want to use the API ? also do you have any idea why the conversion from ppt to pdf is not working ? 

    Raymond Camden
    Community Manager
    Raymond CamdenCommunity Manager
    Community Manager
    May 28, 2024

    The API has a free tier, if you will be beneath that, you don't need anything. If you need commercial support, and more transactions, you need to reach out to sales. As to why your conversion is failing, I'd need to know more - what language, what specific error, etc. 

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