Uploaded file's AssetID auto deletes after a day or two. Is this intentional on the free tier?

Question

Hi,I'm having issue where my assestID of a file uploaded via the assets api, deletes/expires somehow?I'm using the pdf services api (https://pdf-services-ue1.adobe.io ) to upload docx files to then do the document generation.The entire journey works perfectly fine - I can upload a docx, retrieve its metadata, use the assetID of the uploaded docx file to generate a pdf by injecting json data, however, after a day or two, the assetID somehow auto deletes and the document generation api returns `Asset Not Found.`The first time I thought it was a mistake on my end, the second and third time I was 100% sure I didn't action anything, the assetID just disappeared.A few things to note:- I'm on the free Tier.- I haven't tried deleting a document, so it couldn't have been a mistake.- Documentation Ref: https://developer.adobe.com/document-services/apis/pdf-servicesDoes the free tier cause assest to only live for a certain period? If so, please point me to the documentation - I must have missed this if that is the case.Thanks in advance for the help!

Raymond Camden · Answer

Nope, this is documented, but could be made clearer. Our "storage" system is only 24 hours. For a case like Document Generation, it means you could upload a template and use it for a script that's doing a bunch of stuff, with the assumption that script is going to be done w/n 24 hours.

Another option is to use our External Storage support, where you could point us to your template on S3/Azure/Dropbox/Sharepoint.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded