Why is it so hard to get in touch with sales???

Just got here and I see many many posts from people (I'm one of them now0 trying to get licensing and sales is nowhere to be found.  No phone number, just a contact form that gets sent into the ether.  Not even a confirmation email stating that we received your request and will get back to you shortly.  Nothing.  It's discusting.  Msybe I can find a solution that will work for me from a company that actually cares about it's potential customers.  Adobe is a joke.