Adobe API not recognizing custom signature fields?

Question

2. Custom Signature Fields Overridden I want to define my own signature or initials fields at specific locations in the PDF (via the PUT /agreements/{agreementId}/formFields call).•Issue: Acrobat Sign often replaces/ignores my custom signature fields and inserts a default signature block in a different location. In some cases, the custom fields (non signature) appear, but the signer also sees an automatically generated signature block they must complete instead. Question:How can I ensure that only my custom signature fields appear, and Acrobat Sign doesn’t override them with an auto-generated signature block?

Meenakshi Negi · Answer

Hi dolapo_8706,

Thank you for reaching out.

We have checked that you are using the Acrobat Sign Developer service, so we are moving this thread to the Acrobat Sign Developer board for visibility.

If you have a question related to API integration, the experts can best answer it. With the developer account, you may also contact the pre-sales team. They will be able to provide you the pre-sales technical assistance and share the correct information.
Please refer to the following link to contact them: https://adobe.ly/41eTZEs. You may use the Contact Us button for Adobe Sign Solutions under the team tab.

Thanks,

Meenakshi

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