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Jeffrey27026853ayd2
Participant
November 9, 2022
Question

API Error - Single page document exceeds page limit

  • November 9, 2022
  • 1 reply
  • 527 views

While tesing API capabilities, using a single-page test PDF, i can successfully create a transientDocument and and agreement in AUTHORING state, but immediately after receiving the success message recieve an email indicating the system was unable to create the agreement as the document exceeds the page limit of 100.  Investigating the status of the created agreement shows the state as CANCELLED.

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1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
November 30, 2022

Hi Jeffrey27026853ayd2,

 

Thank you for reaching out.

 

We have checked that you are using the Acrobat Sign Developer service.

As you have a question related to API integration, the experts can best answer it.

Moving this thread to the Acrobat Sign Developer board for visibility.

 

You may also contact the pre-sales team. They will be able to provide you the pre-sales technical assistance and share the correct information.

Please refer to the following link to contact them: https://acrobat.adobe.com/us/en/sign/pricing/plans.html. You may use the Contact us button for Adobe Sign Solutions under the team tab.

 

Thanks,

Meenakshi

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