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Participant
August 29, 2022
Question

Can't connect Acrobat sign with Integromat (Make)

  • August 29, 2022
  • 2 replies
  • 1186 views

I'm frustrated, I'm trying to connect my acrobat sign account with the automations service (Integromate). 

When I choose to connect my account, after signing in I get this error: 

{"message":"The request failed due to failure of a previous request.","code":"SC424","suberrors":[{"message":"[access_denied] User cannot authorize application because it is UNCERTIFIED","name":"InvalidConfigurationError"}]}

 

Why is this happening? anyone had an idea?

This topic has been closed for replies.

2 replies

Meenakshi Negi
Community Manager
Community Manager
August 29, 2022

Hi Gal25853669jsqm

 

Thank you for reaching out.

 

We have checked that you are using the Acrobat Sign Enterprise trial service.

As you have a question related to API integration, the experts can best answer it.

Moving this thread to the Acrobat Sign Developer board for visibility.

 

You may also contact the pre-sales team. They will be able to provide you the pre-sales technical assistance and share the correct information.

Please refer to the following link to contact them: https://acrobat.adobe.com/us/en/sign/pricing/plans.html. You may use the Contact us button for Adobe Sign Solutions under the team tab.

 

Thanks,

Meenakshi

Participant
August 29, 2022

this is the full error message

"message":"The request failed due to failure of a previous request.","code":"SC424","suberrors":[{"message":"[access_denied] User cannot authorize application because it is UNCERTIFIED","name":"InvalidConfigurationError"}]}